new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 8246677642
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for a few seconds after clicking the "send OTP" button and if the OTP doesn't arrive, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to easily log in and start playing the updated app. This should fix any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are limited to the money earned from gaming, rather than total balances including bonuses. Bonuses cannot be withdrawn separately, only the earnings from gaming can be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are fully completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours due to its fast and stable services. However, there may be delays with payments, requiring users to wait up to 24 hours. This wait time is occasionally longer than the standard 3-hour processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any money earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If not resolved there, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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